
That said, an email creates a record of your correspondence and thus might be the best method for some issues. But I've found that the response time is often 48 hours or even a bit more. Your item(s) are ready to be shipped Estimated. If you prefer to contact Amazon by email, there are two addresses to which you can send mail. Thank you Hi This is a confirmation email for the item(s) that you placed with us.

Click "Contact Us" from the menu that appears to the right.On the next page, under the heading "Browse Help Topics," hover over (or tap if on mobile) "Need More Help?".

While logged in and on the main page, scroll to the bottom of the page and, under the column labeled "Let Us Help You," click on "Help.".Often an online chat with an Amazon customer service rep is an easier way to get in contact with Amazon and to resolve an issue.
